Driving Lessons

You and your instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons.

On your first lesson you must present your instructor with a valid provisional licence.

You must notify your instructor of any matters which affect your ability or entitlement to have driving tuition, eg any lack or loss of a valid UK professional driving licence.

Cancellation of Lessons

If you or your instructor wants to cancel a lesson, a minimum of 24 hours’ prior notice should be given. If your instructor cancels a lesson without giving this, they’ll rearrange the lesson. Cancellations made by you must be confirmed via telephone or text directly to your instructor.

If you don’t give at least 24 hours’ notice of cancellation you’ll be charged for the lesson(s) concerned in full. In the event of you having booked your driving test, the Driver and Vehicle Standards Agency (DVSA) requires you to give three clear working days to cancel your test. This may mean that you may lose your DVSA test fee if your instructor says you’re not ready for your test within this three-day notice period.

Payment and Lesson Bookings

You must pay for any tuition before the start of the lesson. Payments cannot be taken by Credit or Debit card. You can use one of the following three payment methods:

1. Payment by bank transfer, direct to your instructor (Preferred method).

2. Payment by cash, direct to your instructor

3. Payment by cheque, cheque made payable to your instructor.

CJR Driving School has no responsibility or liability to you for payments made by any other means. If you pay your instructor directly by any method, you should make sure you get a receipt. CJR Driving School accepts no responsibility for any payments made directly to instructors.

Price Changes

The cost of pre-paid tuition is based on the lesson price at the time of your initial booking, this will be honoured for 12 months afterwards – irrespective of any price increase that may occur between the date of booking and when the lessons are taken. Any unused lessons remaining after 12 months have elapsed will be subject to any lesson price increase applied prior to the lessons which shall become payable by you.

Special Offers

CJR Driving School has a great range of offers for new and existing learner pupils on learning to drive. We reserve the right to introduce (and to withdraw) special offers from time to time.

Introductory offers are only available to new learner pupils.

Refund Policy and Warranty

You can cancel your pre-paid tuition at any time (for the provisions relating to the cancellation of individual lessons see ’Cancellation of lessons’ above). If you haven’t taken any lesson(s) at the time of cancellation you’ll be entitled to a full refund of any amounts paid to your instructor, subject to these points:

1. If you’ve taken lesson(s) at the time of cancellation you won’t be eligible for a refund on any lessons taken. 2. Where possible, your instructor will refund you using the same method you used to pay for your lessons. If for any reason we’re not able to do this, we’ll refund you by any other method we think is appropriate. 3. Refunds may take up to 10 working days to reach you or your account. 4. Refund of partial block bookings will be made pro rata on any lessons not taken.

Transferability of Lessons

You can’t sell or transfer lessons which have been purchased in your name to any other person.

Fraud Prevention

Your lessons are only valid if they’re purchased through the channels outlined in the ‘Payment and Lesson Bookings’ section above.

Limitation of Liability

Your instructor, CJR Driving School, aren’t liable to you for any loss or damage caused where, and to the extent that:

• There’s no breach of a legal duty owed to you by your instructor, CJR Driving School; • such loss or damage is not a reasonably foreseeable result of such a breach; • any such loss or damage, or increase in loss or damage, results from any breach or omission by you; • any such loss or damage results from circumstances or matters outside of the reasonable control of your instructor, CJR Driving School.

Your instructor, CJR Driving School shall not, in any event, be liable for losses relating to any business interest you may have including, without limitation, lost profits, lost earnings, loss of opportunity or business or business interruption.

You’re reminded that CJR Driving School is not party to the contract for driving tuition itself, which is between you and your instructor. This doesn’t affect any liability that CJR Driving School may have for any loss or damage you may incur which is caused directly as a result of any breach (including negligence) by it of any legal duty owed by it to you.

Nothing in these Ts&Cs will affect any statutory rights you may have as a consumer.

Insurance

Your instructor will carry the appropriate motor insurance to provide comprehensive cover should you be involved in a collision as a learner driver, whilst in control of driving the instructor’s tuition vehicle.

Customer Care and Complaints

Your contract is between you and your instructor.

In the event of any problem arising, you should resolve this with your instructor immediately, in the first instance. We recommend you don’t take any further lessons with that instructor until the matter’s resolved.

If you have any concerns or complaints about any part of your driving tuition which can’t be resolved directly with your instructor, contact us directly via our contact e-mail address

Collection and Use of Data

To find out more about how we use your personal information, please read our Privacy Statement.

General

‘Force Majeure’ means an event or sequence of events beyond our reasonable control preventing or delaying us from performing our obligations. CJR Driving School won’t be liable if delayed in or prevented from performing our obligations under these Ts&Cs due to Force Majeure.

If any provision or part-provision of these Ts&Cs is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification isn’t possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause won’t affect the validity and enforceability of the rest of the terms.

These Terms & Conditions aren’t intended to give rights to anyone except you and CJR Driving School. The rights of any third parties are specifically excluded from this contract.

PRIVACY STATEMENT